Schedule
Discover the agenda of the 5th Annual Future Banks Summit & Awards KSA 2024. Explore keynotes, panels, and interactive sessions led by industry leaders in Riyadh.
09:00 - 10:00
REGISTRATION & WELCOME COFFEE
10:00 - 10:05
WELCOME NOTE BY THE CONFERENCE PRODUCER
10:05 - 10:15
OPENING NOTE BY THE CHAIRPERSON
10:15 - 10:35
THE HUMAN TOUCH IN BANKING - STRIKING THE RIGHT BALANCE WITH TECHNOLOGY
- Embracing digital progress in modern banking with vital human interaction
- Build trust through Personalization for stronger customer connections
- Crafting seamless experiences by achieving synergy between tech and human elements
10:35 – 10:55
ENABLING THE FUTURE OF BANKING WITH INTELLIGENT AUTOMATION
- How can Generative AI applications reshape the banking landscape and unleash transformational potential
- AI Risk management
- Value/ROI in automation and digital transformation through automation
10:55 – 11:40
PANEL DISCUSSION | OPEN BANKING, SUPER APPS, HYPER-PERSONALISATION – HAS TECH RAISED CUSTOMER EXPECTATIONS?
- How technological advancements have reshaped customer experiences and heightened expectations across the financial landscape
- The impact of open banking, super apps, and hyper-personalization on customer demands and expectations
- Insights for financial entities to effectively respond to and surpass the evolving demands set by technological advancements
11:40 – 12:10
INNOVATION SESSION
ONFTECH’s Innovative Solutions for the Future of Banking
Osman Nuri Katib, CEO, OnftechIdentity-First Banking: Bridging Trust, Security, and Seamless Experiences
Candas Guler, Solutions Consultant, MeiroTransforming Enterprises with Nagarro: Fluidic Innovation for a Hyper-Connected Era
Deepak Menghani, Director, Global Sales Strategy, Nagarro
12:10 – 12:40
NETWORKING BREAK
12:40 – 13:10
FIRESIDE CHAT | REIMAGINING CUSTOMER EXPERIENCE IN A CUSTOMER-CENTRIC BANKING REALM
- What does banks need more – CX or Product Innovation?
- How digital customer engagement is the best POS for the next-gen consumers?
- Why a ‘people first’ approach in a data-driven omnichannel ecosystem is key to greater customer
retention?
13:10 – 13:30
THE ROLE OF BIG DATA AND OPEN BANKING IN MODERN CREDIT RISK MANAGEMENT
- Risk profiling and forecasting by integrating transaction histories with a wide range of contextual data
- Real-time updates to credit limits and risk assessments
- The combination of big data and open banking creates personalized credit solutions, enhancing
customer satisfaction.
13:30 – 14:00
FIRESIDE CHAT | CYBERSECURITY & CYBER RESILIENCE: THE NEW HORIZONS OF TRUST & SAFETY
- Role of advanced IT infrastructure for the best cyber resilience grid
- Cyber-risk for banks, a regulatory issue or just an IT one?
- Mitigating and managing risks in an accelerated digital banking world.
14:00 - 14:30
FUTURE BANKS AWARDS KSA 2024
14:30 - 14:40
CLOSING REMARKS BY THE CHAIRPERSON AND END OF DAY ONE
14:40 - 15:40
NETWORKING LUNCHEON
09:00 - 10:00
REGISTRATION & WELCOME COFFEE
10:00 - 10:05
WELCOME NOTE BY THE CONFERENCE PRODUCER
10:05 - 10:15
OPENING NOTE BY THE CHAIRPERSON
10:15 - 10:35
VISION 2030 - EMERGENCE OF THE KINGDOM AS A GLOBAL FINANCIAL LEADER
- With KSA being a global junction for businesses, how does the banking industry prove to be a strong pillar of economic growth?
- Opportunities for Saudi Arabia to position itself as a global banking leader
- How Saudi Arabia’s new Open Banking policy turbocharging digital innovations?
10:35 - 10:55
AI & ANALYTICS: GAME CHANGER FOR FINANCIAL SECTOR
- Reshaping traditional banking models and fostering the emergence of fintech startups and digital banks
- The impact of AI-powered automation on enhancing process scalability and accelerating time-to-market for new financial products and services
- The rise of explainable AI and responsible AI practices
10:55 – 11:40
PANEL DISCUSSION | CRAFTING BRILLIANCE IN DIGITAL BANKING'S MULTICHANNEL REVOLUTION
- Seamless integration for customer journeys across Online, Mobile, and In-Branch Experiences
- What transformative potential lies in leveraging AI, Blockchain, and Cloud technologies?
- Implement Comprehensive Strategies for effective multichannel solutions
11:40 – 12:00
NAVIGATING THE FUTURE: OPPORTUNITIES AND CHALLENGES FOR REGIONAL AND INTERNATIONAL BANKS
- Leveraging fintech advancements and digital transformation to stay competitive and enhance customer experiences
- Identifying growth opportunities in high-potential regions and aligning strategies with local regulatory and cultural dynamics
- Managing global compliance and anticipating regulatory changes to mitigate risks and ensure sustainable operations.
12:00 – 12:30
NETWORKING BREAK
12:30 – 13:15
PANEL DISCUSSION | THE FUTURE OF NBFIs – REVOLUTIONISING THE MONEY MARKET IN KSA
- How is it shaping the future blueprint of the financial ecosystem in KSA?
- How fintechs are empowering the NBFIs to lend, transact, & contribute to the kingdom’s growth?
- What comes next for Gen Z? How are NBFIs creating a cultural shift from traditional to digital?
13:15 – 13:35
FUTURE-PROOF STRATEGIES FOR AML, CTF, AND INTERNAL CONTROLS IN THE DIGITAL AGE
- Future regulatory changes and technological advancements
- Integrating Data Privacy with Compliance Needs
- Optimizing Collaborative Efforts and Information Sharing
13:35 - 13:45
CLOSING REMARKS BY THE CHAIRPERSON AND END OF THE SUMMIT PROGRAM
13:45 - 14:45
NETWORKING LUNCHEON
*This is a draft agenda. Timings are subject to change*
