Schedule
Discover the agenda of the 5th Annual Future Banks Summit & Awards KSA 2024. Explore keynotes, panels, and interactive sessions led by industry leaders in Riyadh.
09:00 - 10:00
REGISTRATION & WELCOME COFFEE
10:00 - 10:10
OPENING NOTE BY THE CHAIRPERSON
10:10 - 10:30
VISION 2030 - EMERGENCE OF THE KINGDOM AS A GLOBAL FINANCIAL LEADER
- With KSA being a global junction for businesses, how does the banking industry prove to be a strong pillar of economic growth?
- Opportunities for Saudi Arabia to position itself as a global banking leader
- How Saudi Arabia’s new Open Banking policy turbocharging digital innovations?
10:30 – 10:50
LEGACY TO LEADING EDGE: TRANSFORMING CORE BANKING FOR A FUTURE-FOCUSED FINANCIAL LANDSCAPE
- Modernizing core banking systems to meet the demands of a digital-first era
- Assessing the hurdles presented by outdated legacy systems in banking amid the digital revolution
- Showcasing real-world examples of banks transitioning from traditional frameworks to innovative, future-ready banking models
10:50 – 11:35
PANEL DISCUSSION | OPEN BANKING, SUPER APPS, HYPER-PERSONALISATION – HAS TECH RAISED CUSTOMER EXPECTATIONS?
- How technological advancements have reshaped customer experiences and heightened expectations across the financial landscape
- The impact of open banking, super apps, and hyper-personalization on customer demands and expectations
- Insights for financial entities to effectively respond to and surpass the evolving demands set by technological advancements
11:35 – 12:05
INNOVATION SESSION
- Industry Insights 1
- Industry Insights 2
- Industry Insights 3
12:05 – 12:35
NETWORKING BREAK
12:35 – 13:05
FIRESIDE CHAT | REIMAGINING CUSTOMER EXPERIENCE IN A CUSTOMER-CENTRIC BANKING REALM
- What does banks need more – CX or Product Innovation?
- How digital customer engagement is the best POS for the next-gen consumers?
- Why a ‘people first’ approach in a data-driven omnichannel ecosystem is key to greater customer retention?
13:05 – 13:25
BANKING ON THE CLOUD: INNOVATE, INTEGRATE, DOMINATE
- Pathways to establish market dominance through innovative cloud-based solutions
- Migrating legacy banking systems to cloud-based architectures
- The potential of cloud-based platforms for enabling rapid prototyping and experimentation of new financial products and services
13:25 – 14:10
PANEL DISCUSSION | EMBRACING THE PAYMENTS EVOLUTION - CURRENT TRENDS AND THE FUTURE AHEAD
- Rising focus on fraud prevention in the era of contactless, real-time payments
- Embedded Finance, Digital Wallets and Super Apps – How are these trends shaping the payment ecosystem?
- Sculpting a future of effortless and secure transactions with digital identity and Authentication systems
14:10 - 14:50
FUTURE BANKS AWARDS KSA 2024
14:50 - 15:00
CLOSING REMARKS BY THE CHAIRPERSON AND END OF DAY ONE
15:00 - 16:00
NETWORKING LUNCHEON
09:00 - 10:00
REGISTRATION & WELCOME COFFEE
10:00 - 10:10
OPENING NOTE BY THE CHAIRPERSON
10:10 - 10:30
THE HUMAN TOUCH IN BANKING - STRIKING THE RIGHT BALANCE WITH TECHNOLOGY
- Embracing digital progress in modern banking with vital human interaction
- Build trust through Personalization for stronger customer connections
- Crafting seamless experiences by achieving synergy between tech and human elements
10:30 - 10:50
AI & ANALYTICS: GAME CHANGER FOR FINANCIAL SECTOR
- Reshaping traditional banking models and fostering the emergence of fintech startups and digital banks
- The impact of AI-powered automation on enhancing process scalability and accelerating time-to-market for new financial products and services
- The rise of explainable AI and responsible AI practices
10:50 – 11:35
PANEL DISCUSSION | CRAFTING BRILLIANCE IN DIGITAL BANKING'S MULTICHANNEL REVOLUTION
- Seamless integration for customer journeys across Online, Mobile, and In-Branch Experiences
- What transformative potential lies in leveraging AI, Blockchain, and Cloud technologies?
- Implement Comprehensive Strategies for effective multichannel solutions
11:35 – 12:05
INNOVATION SESSION
- Industry Insights 1
- Industry Insights 2
- Industry Insights 3
12:05 – 12:35
NETWORKING BREAK
12:35 – 13:20
PANEL DISCUSSION | THE FUTURE OF NBFIs – REVOLUTIONISING THE MONEY MARKET IN KSA
- How is it shaping the future blueprint of the financial ecosystem in KSA?
- How fintechs are empowering the NBFIs to lend, transact, & contribute to the kingdom’s growth?
- What comes next for Gen Z? How are NBFIs creating a cultural shift from traditional to digital?
13:20 – 13:40
THE LOW-CODE APPROACH TO ADVANCING DIGITAL TRANSFORMATION IN BANKING
- How Low-code Platforms are Revolutionizing Banking Application Development?
- What does it imply to use Low-Code/No-Code in terms of security?
- Low-Code, No-Code/citizen development – Different approaches to digital transformation
13:40 – 14:10
FIRESIDE CHAT | REVOLUTIONARY TRANSITIONS MOLDING THE LANDSCAPE OF RETAIL BANKING
- Tech innovations in Retail Banking and their impact on products and customer behavior
- Meeting the expectations of millennials and Gen-Z
- Personalized Banking for the ultimate customer experience
14:10 - 14:20
CLOSING REMARKS BY THE CHAIRPERSON AND END OF THE SUMMIT PROGRAM
14:20 - 15:20
NETWORKING LUNCHEON
*This is a draft agenda. Timings are subject to change*
